> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.ezeenterprise.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What does device grading mean?

This is how devices are categorized, and it is based on their functionality and physical appearance. At Eze, devices are graded as new, used, refurbished, etc.. For details, check our [grading page](https://enterprise.ezewholesale.com/grading-process)

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